General Appliance Repair FAQs

You must choose an approved service shop if you want hassle-free warranty repairs. Using an authorized service facility also assures that your appliances will only be handled by competent technicians who have finished the manufacturer’s training courses and will conduct repairs in accordance with the manufacturer’s specifications. Trusted Home Experts is an Amana, Jenn-Air, Maytag, Scotsman, and Whirlpool approved service facility.

Yes, wherever feasible, we suggest utilizing the manufacturer’s recommended components for your device. This often refers to factory-certified components. These components will outlast and perform better than generic parts. Through our online shop, we offer a wide range of high-quality appliance components.

We don’t provide after-hours service. We do, however, take pleasure in responding to the majority of service requests on the same day you contact us. Monday through Saturday, 9 a.m. to 5 p.m.; Sundays are closed.

When you engage with Trusted Home Experts, you can expect high-quality service at a reasonable price. We will dispatch a friendly technician who has extensive training and expertise with your exact equipment. Your expert will extensively troubleshoot the appliance to establish the underlying cause of the issue before providing you with an estimate for the suggested repair. We keep a large inventory of replacement parts in our cars, so it is quite probable that your repair will be done in a single visit. We never leave a mess behind and are always delighted to provide detailed answers to your queries.

Trusted Home Experts strives to provide fair and affordable pricing. One of the most typical reasons why other firms may give you a lesser price is that they will not execute the repair as advised by the manufacturer. For example, rather of replacing the complete control board (as many manufacturers suggest), they may want to replace only one broken component. This may address the immediate problem, but by keeping the old component in place, you may be putting yourself at risk for future issues. You may also jeopardize your warranty protection if you do not undergo the manufacturer-recommended repair.

It might take 12 to 24 hours for your refrigerator and freezer to achieve the proper temperatures after being hooked in.

No. As a preliminary step, make sure the condenser coils are clean and that the unit has at least 1 inch of clearance from the wall. If this does not resolve your issue, please contact us for refrigerator repair.

You used the incorrect detergent or too much detergent. Make certain that you are using HE detergent for HE washing machines. Remember that detergent makers sometimes advocate using more than you really need.

A full load of laundry takes roughly 45 minutes to dry on average. Something is amiss if your dryer takes more than an hour to dry. As a first step, make sure your lint trap and exhaust vent are free of debris. If this does not resolve the issue, please contact us for dryer repair.

It is typical for some water to remain at the bottom of your dishwasher. This helps to keep the seals and pump from drying out, brittle, and leaking. However, if your dishwasher does not drain at all, you should contact us immediately once for dishwasher repair.

Assuming your gas is connected and flowing, the issue might range from blocked air holes to a broken spark igniter. You may clear air holes with a safety pin, but make sure the gas is switched off first.

You’re looking at a “glow bar,” which is a sort of igniter device often seen in gas ovens. When the bar becomes red hot, the gas should ignite. If this does not occur, you may need a new igniter or a gas valve.

You can trust your Trusted Home Experts specialist to give you an honest professional advice on whether it is better to repair or replace your aging or seriously damaged appliance. They will provide you with a repair cost as well as their opinion on the general condition of the appliance and how long you can expect it to survive once the repair is completed. This will allow you to make an educated choice regarding repairing your equipment.

Yes, it is included in the total cost of the repair as itemized labor. Our trip price covers both the first and any subsequent visits to your location, as well as the time spent diagnosing your appliance issue. Our professionals use standardized labor and advise us on how much we charge for the whole repair, including the trip. Because of the real work necessary in identifying the issue, these charges are modified by the kind of appliance. However, you will only have to pay this fee once. Please be aware that competing appliance repair firms may claim to “waive” the travel fee if the repair is completed. The fact is that they do charge you, but the travel price is included in their labor cost. We do not have any hidden fees.

In general, it’s far more economical and eco-friendly to repair an appliance than to replace it. Not only does throwing away an appliance create waste, but some of the materials in these appliances can be harmful to the environment. Furthermore, it incurs additional costs of delivery and installation.

Some businesses use their service departments as a sales tool and will often try to sell you a new unit regardless of the level of repair needed. We’re not a sales-driven business, and we’re realistic about the repair. We’re a service business that has your best interests in mind, so you will trust our professionals in the future. We will give you an honest assessment of what we believe to be in your best interest. If we do find that it is best to replace the unit, you will be advised of this, and we will be happy to assist and educate you on your purchase.

If you are still not convinced of the right course of action, please know that older units tend to last much longer, even after a repair, than newer units. In the appliance business, they really don’t design them like they used to.

A refrigerator does not use up the refrigerant. The refrigerator is not like changing the oil in your car. If your refrigerator is low on refrigerant, you have a leak. So, if you have a leak, more refrigerants will not solve the problem. Please be aware it is illegal to add more refrigerant when you have a leak because the refrigerant is extremely harmful to the environment.

Furthermore, if you have a leak, your system will become contaminated. If left untreated, this contamination will eventually lock up your compressor and render your unit unusable, leading to extensive repairs.

So, if your refrigerator has stopped cooling properly, lack of refrigerant is probably not the issue.

At this time, we can only provide a repair price once a technician inspects and diagnoses the item in person. Before we view and diagnose your appliance, the only fee we can estimate you is the trip cost, which is the one-time transportation and diagnostic charge. If you have any queries, we will gladly answer them.

If you know what component you need to replace before a technician arrives, we can give you a price for it and make sure the technician has it with him when he arrives. Any extra labor expenses are calculated in accordance with our printed national flat rate “Price Guide.” The “Price Guide” is based on information gathered over the previous 60 years. Before the final work begins, the labor charge is presented to you for approval.

Please keep in mind that we cannot guarantee work based on someone else’s diagnosis. If a component is returned, it will be charged a 20% restocking fee. Electrical components are not returnable under any circumstances once they have been opened.

This issue might be caused by a variety of factors, including, but not limited to, overloading your washer/dryer. If the device is causing problems even with light loads, we suggest using Kellett Shake AwayTM pads.

There are many reasons for this. If you have a high-efficiency (HE) washer, you most likely have a buildup of detergent and grime. Because HE washers use less water, they cannot adequately clean the tub. Because bleach usually does not remove this residue, we suggest Affresh washer cleaning tablets, which are particularly intended to break up that residue and clean out your washer.

They are, indeed, significant. The priority is always safety. Here are a few must-haves:

Fire extinguishers, gas appliance shut-off valves, existing or new gas hookups, smoke detectors, and carbon monoxide detectors

If you have any doubts about the gas hookups, get them professionally tested since they might be quite harmful.

At the very least, a fire extinguisher should be maintained in the kitchen.

Every gas appliance should have its own shut-off valve.

Detectors for smoke should be placed. When you change the clocks in the spring and autumn, be sure to update the batteries.

In addition, carbon monoxide detectors should be fitted in line with the manufacturer’s recommendations. A non-battery detector of the NighthawkTM brand with a digital LED display re-samples the air in two-minute intervals to correctly register occurrences and avoid false alarms. Always keep them in sleeping areas, but never near stoves, water heaters, or furnaces.

In general, older appliances are more durable and survive longer than modern models. Modern versions offer fantastic features, but they need more care and repair than earlier ones. It’s a good idea to acquire a repair estimate before replacing it. The basic guideline is that the repair should not cost more than 35% of the total replacement cost. The cost of replacement includes the purchase, tax, delivery, and removal of old equipment.

Don’t disregard cracked oven doors. Ovens are not furnaces, and they do not have a chimney to exhaust harmful combustion fumes outdoors. Because a damaged door prevents the oven thermostat from acclimating or shutting off, carbon monoxide is created from the ongoing combustion. A damaged door may seem insignificant, yet it has the potential to be fatal.

Absolutely. Almost all manufacturers suggest doing it once a year or more, as specified in the owner’s Care and Use Manual. It conserves energy, reduces bio-hazards, and ultimately helps to prolong the life and productivity of the refrigerator. Because service is so essential to us, we offer a regularly scheduled servicing program that our clients may enroll in.

Many times, the solution is as easy as having the dryer vent professionally cleaned. This lint buildup is not only inconvenient, but it is also a possible fire threat that should not be ignored. Alternatively, there might be a defect within the dryer that is preventing appropriate heat from being achieved, in which case the dryer should be investigated.

No. If gas burner valves start grinding, twisting hard, or breaking the knobs, we can frequently fix them before they need to be replaced completely if spotted in time.

Yes, it can, regrettably. That is why it is critical to understand the correct temperature activation and detergent lifetime. Check the back of the box for the soap manufacturer’s suggestions. Temperature activation is typically about 72 degrees Fahrenheit, and the soap’s lifespan while sudsing is 15-20 minutes. Water temperature is critical and should not be overlooked. The cold temperature setting is around 70 degrees Fahrenheit, not 40 degrees Fahrenheit. As a consequence, in the winter, the cold water supply might fall below the activation temperature, resulting in no cleaning activity at all. In the winter, a medium temperature may be required. In addition, after finishing the wash, many experts advocate running an empty bleach cycle to eliminate any leftover possible germs, followed by an additional rinse cycle to completely remove the bleach.

We advocate avoiding overloading a washer as further washing guidance. This puts strain on the engine and gearbox. It just takes one incident to cause irreversible damage. Consider pulling a semi-tractor with a Ford Escort. The Escort may have survived that one incident, but the stress has taken its toll on the car. Please keep in mind that blue jeans and cotton towels are considered “semi-loads” in the laundry industry.

Unplug the device immediately or switch off the power supply at the fuse or circuit breaker. Then contact for assistance. This is usually an electrical problem, and if there is a spill, it becomes much more deadly. Please contact us if you need assistance.

You certainly can. Place one-teaspoon vanilla essence in a bowl and microwave for 30 seconds, according to Linda Cobb, the “Queen of Clean.” Close the microwave door for 12 hours. Wipe clean the interior of the microwave after removing the vanilla dish. The popcorn scent should have dissipated.

Keep your refrigerator between 36 and 38 degrees Fahrenheit for best energy efficiency. The temperature in your freezer should be between 0 and 5 degrees Fahrenheit. If temperatures are maintained 10 degrees lower than suggested, energy consumption might rise by up to 25%

To put out grease or oil fires, place a pan lid over the flames. Turn off the heat and keep the cover on the pan until it cools. Never take the frying pan outdoors. Baking soda may be used to extinguish various food fires. Never use water or flour to put out a cooking fire. To put out an oven or broiler fire, close the oven door and turn off the heat.

Important fundamentals include keeping a fire extinguisher in the kitchen and installing and testing smoke alarms in your house on a regular basis.

Finally, if the fire is out of control, contact the fire department. Calling 911 will usually get you immediate help.

The following practical advice for maintaining and operating built-in appliances are recommended by manufacturers and home repair and service specialists.

Oven-Range-Cooktop – Hand-clean the burners rather than using the dishwasher. Do not line the oven with aluminum foil, since this may harm the finish or result in undercooked dishes. Never obstruct a gas oven or range’s vents. To maintain combustion levels running effectively, enough ventilation is required. Every three months, clean the hood and grease filters to ensure optimum ventilation and to help avoid grease fires.

Garbage Disposal – Always run cold water and leave the water running until the disposal shuts off. Avoid overloading the garbage disposal by placing onion peels, corn husks, or other fibrous stuff into it. If: (a) the bottom of a unit exhibits evidence of rust, (b) you find signs of water seeping beneath the sink, or (c) the circuit breaker trips regularly, look for a possibly problematic condition.

Run the dishwasher at least once a week to prevent seals from drying out and creating leaks. Look for symptoms of a possibly problematic condition, such as (a) rush on rack seams and tub bottoms, (b) the door not closing correctly, and (c) discoloration on the floor around the dishwasher.

Lint filters are installed in clothes dryers and should be cleaned after each usage. Lint particles, on the other hand, manage to sneak past the filter. Lint collects in the venting system over time, restricting airflow and causing the dryer to work harder and finally fail. Lint accumulation is also a fire threat. The pipe for the dryer vents should be composed of either rigid or flexible aluminum tubing. White vinyl tubing is more prone to lint buildup and should be changed. This system should be properly cleaned at least once a year. If you wish to undertake this assignment on your own, you should do the following:

To begin, unplug the dryer. Turn off the gas supply if you have a gas dryer. Remove the machine from the wall and vacuum behind and under it. Then, unplug the duct from the dryer’s rear, which is normally kept in place with a ring clamp or black duct tape. Vacuum the dryer exhaust duct using a crevice attachment. If you have flexible aluminum tubing, fully vacuum it or replace the whole length. Rigid tubing should be dismantled and cleaned piece by section using a cloth. Then, reassemble everything, move the dryer, and plug it in. Don’t forget to wipe up the exhaust hood on the exterior of your home.

Try one of the following treatments, or a combination of them, to remove the ink stain:

Use an all-purpose cleanser to thoroughly clean the area.

Spray with a laundry pre-soak spray, such as Spray n’ Wash or Shout.

Use a gentle abrasive, such as SoftScrub, to gently rub the area. Then, using a moist cloth, wipe away the excess and tumble-dry a batch of rags at ordinary heat settings. Some discoloration may be evident at the end of the drying cycle, but it will not transfer to any garments.

If this isn’t enough, replace the drum.